Hacking Learning Obstacles at the Workplace

Premise

As trainers, we will inevitably encounter “difficult learners” who put up dispositional barriers and remain stuck despite our best intentions and efforts. In this program, we take a blended approach to hack the mystery behind the attitudes and perceptions of these learners. Gaining insights of their coping patterns and coming up with practical strategies to address their learning needs.

Description

While we may control the knowledge and skills to impart to learners, the readiness and attitudes of some learners can sometimes baffle and rile us, derailing the best of our plans. This program aims to equip Adult Educators and Workplace Trainers with insights and practical strategies to manage the dispositional barriers of learners.
In the program, we will learn about the “6 Toxic Attitudes towards Learning” and look at how the “Think, Feel, Act Cycle” can reinforce these attitudes. Recognising emotions in the learning process will help us understand why learners adopt each of the “4 Coping Patterns that Impede Learning” and develop strategies that “Set the stage for learning”.
Harnessing the benefits of a digitally blended platform, we strive to draw from the collective experience of the community of practitioners, adopting a non-prescriptive and collective learning approach.
The structure of the program consist of a 2-hour session for onboarding and face-to-face facilitation of learning. This is followed by 12 days of online learning, in which you can control the time, pace, and place of your learning.

Key Learnings

• Identify the 6 toxic attitudes towards learning

• Use the “Think, Feel, Act Cycle” to explain attitudes and perceptions

• Explain the 4 coping patterns that impede learning

• Formulate practical strategies to mitigate dispositional barriers

• Use a digitally blended platform for learning

Tags

Human Resources Management Education & Training Adult Educators

Topics and agenda

• 1. Onboarding & Getting to Know You

  Digital & Classroom | 5 Minutes

  Covers navigation, settings, house rules and other relevant highlights

  Learning objectives

  To help us hit the ground running and maximize their learning experience and outcome

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• 2. Setting the Context

  Digital & Classroom | 10 Minutes

  Experiential activity to tune-in to the topic of learning obstacles

  Learning objectives

  Learners have a shared experience of learning obstacles to spark off discussion and sharing

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• 3. Six Toxic Attitudes Towards Learning

  Digital & Classroom | 30 Minutes

  Learning objectives

  Identify the 6 toxic attitudes towards learning

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• 4. Think, Feel and Do Cycle

  Digital & Classroom | 30 Minutes

  Learning objectives

  Use the “Think, Feel, Act Cycle” to explain attitudes and perceptions

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• 5. Learning and Our Emotions

  Digital & Classroom | 30 Minutes

  Learning objectives

  Recognise emotions in the learning process

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• 6. Coping Patterns that Impedes Learning

  Digital & Classroom | 30 Minutes

  Learning objectives

  Explain the 4 Coping patterns that impede learning

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• 7. Setting the Stage for Learning at the Workplace

  Digital & Classroom | 30 Minutes

  Learning objectives

  Formulate practical strategies to mitigate dispositional barriers

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• 8. Miscellaneous

  Digital & Classroom | 10 Minutes

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• 9. Review & Reflections

  Digital & Classroom | 10 Minutes

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Professionals

Prashant Jain
CEO, Entrepreneur, Chief Architect Learning Circles

PJ is the Chief Architect of Learning Circles and creator of Wiztango.com a Digital Facilitation Technology Platform for Content Originators. He is an American with a global background as an entrepreneur in technology and education management.

In 2002, he founded and for fourteen years successfully managed an in-residence corporate university for Japanese employees of Hitachi Corp, Toshiba, Fujitsu, Yokogawa, Panasonic and 30 global Japanese corporations. The Singapore-based company achieved $8.9M revenue at its peak and had 1,000 Japanese graduates from 25 global-skill development programs.

In the past 25 years, PJ has had pioneering leadership roles in the digital transformation of multiple industries including Pre-Press (Israeli-based Scitex Corp), Photography (Boston-based Leaf Technologies), Printing (Dutch-based Indigo Corp) and Advertising (Boston-based Engage Technologies)

Christian Choo
at

bp lim
Sales Enablement Consultant helping sales performance improvement

Are you a Senior Business Leader or Owner in Sales or Business Development, Sales Training, Sales Effectiveness, Sales Enablement, Sales Solutions, Learning & Development, HR or Marketing who is involved in your organization's revenue generation strategy?

A recent research by Sales Executive Council showed that the driver that contributed to the greatest customer loyalty was "purchase experience" (53%). Unfortunately, Forrester's online survey pointed out that only 1 in every 7 sales visits usually live up to the expectations of the buying executives. It's more astonishing to find out that 88% of the salespeople are very prepared to talk about their own company and products and only 29% of sales professionals understand about the customer's business and problems.

This has led to a significant decrease of spending to less than 20%. While there is an increase in competition and the global economic climate is very challenging, that poor "purchase experience" resulted in even lower win rate and ultimately created more obstacles for sustainable growth.

Despite these stern statistics, Senior Business Leader or Owner like you can leverage on a systematic sales performance improvement approach to help your team to create a unique "purchase experience" for the customers, increase the win rate and "fast-forward" customers' decision making process.

As the Founder of Sales Blueprint, I've helped thousands of top Executives to significantly accelerate sales and marketing growth through blended learning with sustainable behavioural change.

We have a great passion for sales performance improvement. We also love to empower sales professionals and challenge their thoughts in reaching a "shared understanding" with the clients.

I hope I can be a good resource to you. Scroll down to the "publications" to locate the eBook link to discover the 7 costly mistakes 80% of the sales people make that is costing companies hundreds of thousands of dollars.